Our Watchmaking Workshop
Why do we have an integrated workshop?
In order to offer you high-quality watch maintenance services and products that are in perfect condition, Cresus created its own dedicated, cutting-edge technology watch workshop several years ago.
Today, our workshop - located on the upstairs floor of the Cresus l'Atelier shop in Lyon has grown even bigger and now features four qualified watch technicians, a workshop manager and an after-sales service manager.
Every day, the Cresus l’Atelier watch workshop handles:
- Checkups of all watches Cresus has purchased from individuals, before they are put up for sale and, if required, any repair or maintenance work required to make these timepieces available to you in perfect condition.
- Any repairs or other maintenance work that you would like done on your watch, even if you did not purchase the watch at Cresus.
- After sales service on products under the Cresus parts and labor warranty (one-year Cresus warranty and Garantie + extended warranty).
Key figures on the workshop
Cresus l’Atelier workshop services
Cresus has always emphasized the quality of the timepieces it sells and takes great care in checking the watches and offering high quality services:
The Cresus l’Atelier workshop is in close contact with the after-sales service departments of all major watch manufacturers for service that falls under the manufacturer’s warranty.
Cresus l’Atelier regularly assists with watches that are no longer under warranty. We provide you with a price estimate and follow-up on every step of the shipping and repair of your timepiece.
Please not that some manufacturers charge a service fee when making a watch repair price estimate.