The Cresus warranty
2 years warranty
All our watches got reviewed, authentified, certified and guaranteed 2 years by our 5 watchmakers workshop.
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Revision & polishing
Approved by several Swatch group brands, our 5 watchmakers workshop will review and polish your watch if you need.
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Maintenance in the workshop
Our shop advisors will welcome you to ensure the longevity of your watches.
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Revision & polishing
Approved by certain Swatch Group brands, our experts service your watches.
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Several trade-in options available through our advisors. Free online estimate.
Create an alertWarranty and authenticity
Maintenance & Repair
PRODUCT ALERT
Stay informed
Several trade-in options available through our advisors. Free online estimate.
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sale or trade
Several trade-in options available through our advisors. Free online estimate.
Find my shopREPAIR
Revision & polishing
Approved by certain Swatch Group brands, our experts service your watches.
Request a quotePRODUCT ALERT
Stay informed
Several trade-in options available through our advisors. Free online estimate.
Create an alertWe can never remind you enough: a watch is made of fragile components that must be protected from climatic and environmental hazards. Today, magnetic fields are omnipresent and can disturb the proper functioning of your watch.
Our watchmakers explain
Magnetic fields can affect the proper functioning of the watch if they magnetize certain steel parts in the movement, especially the balance spring. The hairspring's coils can stick together and force the acceleration of the balance wheel.
The advice of our watchmakers
The watch runs ahead or behind, or even stops. The trick to diagnosing the problem yourself is to place your watch on a compass. If the compass needle loses its bearings, it means that your watch is magnetized.
The solution
Fortunately, the effects of magnetization are not irreversible, and not inherently dangerous.
However, it is advisable to have the watch demagnetized by a professional.
The best way to preserve your watch is to follow this simple rule: do not place your watch near any electronic device, such as your bedside table next to your cell phone.
This also applies to computers, tablets, magnets, speakers etc.